What Is a Digital Arrest Scam?

A digital arrest scam is an extortion scam where criminals impersonate police, CBI, NCB, RBI, customs, courier companies, or other officials and claim you are linked to a crime. They may force you to stay on a video call, show fake documents, threaten arrest, and demand money to “settle” or “verify” the case. Real government agencies do not digitally arrest people over WhatsApp, Skype, Telegram, or video calls.

If this is happening right now, hang up. Do not transfer money. Do not share Aadhaar, PAN, bank details, OTPs, screen access, or passwords. If money moved, call 1930 and report at cybercrime.gov.in.

How the scam usually starts

The script changes, but the pattern is predictable.

Scammers may say:

• A parcel in your name contains drugs, passports, SIM cards, or illegal goods
• Your Aadhaar or PAN was used for money laundering
• Your bank account is connected to a criminal case
• Your SIM will be blocked because it was used for fraud
• A family member has been arrested or injured
• You must join a video call for “verification”

The Press Information Bureau and Ministry of Home Affairs have warned about criminals impersonating police, CBI, NCB, RBI, and other agencies in blackmail and digital arrest cases. RBI has separately warned that fraudsters misuse RBI’s name through threatening calls, messages, emails, fake letters, and unauthorized apps.

Why it feels convincing

Digital arrest scams work because they combine fear, fake authority, and isolation.

The caller may:

• Use a uniform or police-station-like background
• Send fake ID cards, FIRs, arrest warrants, or court documents
• Use your real name, address, Aadhaar fragment, or phone number
• Keep you on a video call for hours
• Tell you not to call family, lawyers, police, or your bank
• Ask you to transfer money for “safe custody” or “verification”

That last line is the giveaway. If someone asks you to move money to prove innocence, it is a scam.

Red flags

Treat the call as fake if they:

• Say you are under “digital arrest”
• Demand money, security deposit, settlement fee, or verification transfer
• Ask you to keep your camera on
• Tell you not to disconnect
• Ask for OTPs, UPI PIN, bank credentials, Aadhaar OTP, or card details
• Ask you to install screen sharing, remote access, or APK apps
• Refuse to let you call the official agency number yourself
• Threaten immediate arrest if you tell anyone

No real investigation works this way.

What to do during the call

Do this in order:

1. Hang up.
2. Do not transfer money.
3. Do not install any app.
4. Do not share documents, OTPs, or screen access.
5. Call a trusted family member from another phone if you feel panicked.
6. Call the official agency or local police station only through numbers you find independently.
7. If money moved, call 1930 immediately.

If they call again, do not debate. Block and report.

What if you already paid?

Move fast.

• Call 1930
• File a complaint at cybercrime.gov.in
• Call your bank’s official helpline
• Save transaction IDs, UTR numbers, screenshots, account names, and phone numbers
• Do not send another payment to “unlock” or “reverse” the first payment

Scammers often ask for a second transfer after the first one works. They may call it a tax, clearance charge, court fee, or refund processing fee.

What if you shared documents?

If you shared Aadhaar, PAN, passport, bank statements, screenshots, or account details:

• Save what was shared
• Monitor bank and credit accounts
• Change passwords for related accounts
• Turn on two-factor authentication
• Watch for new scam calls that use the same details
• Report the fraud communication through Sanchar Saathi Chakshu if no money was lost

Leaked documents do not automatically mean money is gone, but they can make future scams more convincing.

What to tell parents and relatives

Keep the rule simple:

Police do not arrest you on video call. RBI does not ask you to transfer money. If someone says “digital arrest,” hang up and call family.

Save this rule in family groups. Older relatives are often targeted because they are more likely to respect authority and stay on the call.

Our guide on protecting parents from WhatsApp scams has a family setup checklist.

How Kaval can help

Send screenshots, call summaries, phone numbers, documents, or payment requests to Kaval. Kaval can identify digital arrest patterns and give a step-by-step response.

Example:

This looks like a digital arrest scam. Hang up, do not pay, save screenshots, call 1930 if money moved, and report the number through Sanchar Saathi.

Kaval can also help turn a confusing threat into a simple message you can send to family.

Quick answer

“Digital arrest” is not a real legal process. It is a scam phrase used to scare people into staying on video calls and transferring money. Hang up, do not pay, do not install apps, and report financial loss on 1930 and cybercrime.gov.in.