Scammers publish fake support numbers for banks, wallets, airlines, delivery apps, marketplaces, and utilities. Once called, they ask for remote access, OTPs, or payment.
Common script
What the message or call may sound like
Call this customer care number for refund. Our agent will guide you through verification.
Mechanism
Why this scam works
Victims are already frustrated and searching for help quickly. A fake number feels like progress.
Red flags
Stop when you see these signals
Support number found in comments, random websites, images, or social posts
Agent asks for OTP, UPI PIN, remote access, or screen sharing
Refund requires QR scan, collect request, or small test payment
Support happens only on WhatsApp
Caller discourages using the official app
Do now
If this is happening to you
Hang up if sensitive details are requested.
Find support inside the official app or typed official website.
If you shared details, secure accounts and contact the real provider.
Report fake listings where you found them.
Do not
Do not call support numbers from random search snippets or comments without verifying.
Do not install remote support apps for refunds.
Do not scan QR codes from support agents.
Save evidence
Where the fake number appeared
Phone number and caller name
Chat messages
Payment request screenshots
Prevent repeat risk
Use in-app support where possible.
Verify domains before calling numbers from websites.
Bookmark official support pages for banks and wallets.
Yes. Fake support numbers can appear on low-quality pages, comments, images, maps listings, or copied snippets. Verify through the official app or site.
Should support ever ask for UPI PIN?
No. A support agent asking for UPI PIN, OTP, passwords, or remote access is a major warning sign.